New 
Overnight Front Office Supervisor
 Omni Hotels & Resorts | |
21-21
| |
 United States, Texas, Fort Worth | |
| 1300 Houston Street (Show on map) | |
 Jun 18, 2026 | |
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Overview:
To oversee and coordinate all night time hotel and night audit functions, and ensure all financial transactions for the day are verified and balanced and oversee overnight hotel operations. Responsibilities: * Prepare a timely and accurate Daily Report (Daily Business Summary DBA) * Expeditious and diplomatic resolution of guest problems * Fully knowledgeable in all emergency procedures * Accurate preparation of VIP, complimentary, house use rooms, and out of order lists * Ensure proper registration of guests and credit procedures are followed * Distribution of all nightly reports * Next day arrival setup (Next day specials, billing, etc.) * Ensure Comp Room Report is checked and completed prior to 11pm * Obtain nightly city-wide occupancy and average rate figures * Maintain current back up reports * Handle express check-outs ensuring their completion * Training and supervising of Night Auditors and 3rd shift front office staff * Preparing weekly night audit schedule * Ensuring adherence to all systems and control procedures * Documenting errors made by cash handling associates * Assist in and ensure completion of night audit checklist and responsibilities * Balancing of daily postings and revenue * Provide clear and consistent communication with all overnight staff * Must arrive promptly for shifts and remain on property for the duration of shift until a relief manager has arrived * Ensure manager walks are completed and communicated to staff Qualifications: * Must have at least 2 years of supervisory experience and front desk hotel experience required preferrably in a high volume high end hotel enviorment * Must be able to work in a fast paced environment and resolve issues on the spot * Must have excellent interpersonal and communication skills * Must be available for scheduling based on business demands to include weekends and holidays * Must be able to work 50 hour work week * Must have a valid Texas Driver's License and excellent driving record * Must be 21 years of age or older and willing/able to pass a drug screen | |