Senior Director Training and Education

The Senior Director of Training & Education for the Edifecs Business Unit of Cotiviti, will lead the vision, strategy, and execution of all training, enablement, and certification programs for the Edifecs BU solutions, supporting customers, partners, and internal teams. Leveraging deep experience in learning strategies, operations, technology adoption, and program scaling, they will drive measurable business outcomes, accelerating software adoption, partner readiness, and workforce proficiency in a dynamic, matrixed environment. Responsibility for the entirety of the education and training business, P&L, operations, and metrics, while ensuring customer value and business outcomes.

Set the strategic vision for Edifecs University aligned with Edifecs BU solutions.
• Architect and deliver customer, partner and internal team and enablement programs to support onboarding, adoption, and product usage.
• Collaborate with product, engineering, support, and delivery teams to maintain relevant and timely training assets which leverage state-of-the-art training and adoption tools.
• Lead the adoption and infusion of modern LMS and AI-driven content development tools into organizations culture, setting new standards in scalable, high-impact learning experiences.
• Develop new and innovative strategies/programs for partner onboarding and certification programs that significantly reduce time-to-readiness and enable growth while supporting the partnership arrangements.
• Collaborate cross-functionally with Sales, Marketing, Services, Support, and Product teams to develop new education and training service offerings that support customer demands and requirements.
• Oversee the consolidation and modernization of L&D functions, streamlining tools and processes to reduce operating costs while boosting training utilization and learner satisfaction.
• Design and implement role-based learning journeys, leveraging action mapping, high-performance learning journey (HPLJ) methodologies, and adaptive learning technologies.
• Lead a diverse team to scale learning operations across multiple technical products, architectures, and delivery geographies.
• Establish and track KPIs for training impact ensuring customer and business outcomes, including CSAT, support case reduction, time-to-readiness, and revenue growth.
• Foster a culture of innovation, continuous improvement, and measurable business value across all education programs.
• Establish recurring approach to optimizing sales/contracting activities and deliverables with broader sales and go-to-market processes.
• Drive clarity between SaaS and On-Prem product delivery capabilities and ensure assets support the respective delivery methods.
• Hire, develop, coach, lead and retain top-tier talent, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

• BS Degree in Computer Science/MIS or technically related field or master's degree in Business Administration with a minimum of 12+ years relevant industry experience.
• Proven track record of building and scaling partner enablement, certification, and training programs in software or healthcare technology sectors.
• History of optimal P&L management.
• Demonstrated success in adopting LMS, AI, and learning experience technologies to streamline content creation and drive operational efficiency.
• Experience leading cross-functional teams and large-scale projects in matrixed, global organizations.
• Strong business acumen with the ability to link learning initiatives to revenue growth and cost reduction.
• Expertise in instructional design frameworks.
• Exceptional leadership, communication, and stakeholder management skills.

Cognitive/Mental Requirements:

• Communicating with others to exchange information.
• Problem-solving and thinking critically.
• Completing tasks independently.
• Interpreting data.
• Making timely decisions in the context of a workflow.

Working Conditions and Physical Requirements:

• Must be able to provide high-speed internet access / connectivity and office setup and maintenance.
• Must be able to provide a dedicated, secure work area.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Must be able to provide a dedicated, secure work area.
• Must be able to provide high-speed internet access / connectivity and office setup and maintenance.

Base compensation ranges from $170,000 to $230,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for commission.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

Since this job will be based remotely, all interviews will be conducted virtually.

Date of posting: 6/22/2026

Applications are assessed on a rolling basis. We anticipate that the application window will close on 7/22/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

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