Clerical Assistant 2

The Clerical Assistant 2 position at the Southeastern Veterans Center offers an opportunity to support the care of our residents in a meaningful way. This role connects you with a dedicated team that works hard to meet the needs of veterans every day. Your efforts help ensure that each resident receives timely and well coordinated medical appointments. Join an agency that values teamwork, service, and reliability.

This position supports the coordination of medical appointments and related documentation for residents of the Southeastern Veterans Center. The work requires strong communication, attention to detail, and steady follow through to keep all scheduling activities on track. As a Clerical Assistant 2, you will perform the following duties:

• Appointment Scheduling: Arrange medical, dental, and specialty appointments for residents and keep all related records current
• Documentation Handling: Prepare, obtain, and distribute required forms, consents, and medical information for procedures and consultations
• Coordination Work: Communicate with nursing, transportation, and outside providers to organize schedules and ensure timely follow up
• Record Maintenance: Log appointments, track referrals, and update appointment books and related service records
• Provider Communication: Work with federal VA facilities, hospitals, and specialists to support resident care and share needed information
• Operational Support: Assist with transportation arrangements, switchboard coverage, and other facility duties as needed

• Full-time employment.
• Work hours are 7:30 AM - 3:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title); or
• Graduation from high school; or
• An equivalent combination of experience and training.
  
  

• You must be able to perform essential job functions.
  
  

This position is subject to the provisions of a collective bargaining agreement or memorandum of understanding.

• Highest level of education such as master's degree, bachelor's degree, associate's degree, some college, high school diploma, GED, 8th grade, or other.
• Previous experience working in a long-term care or large healthcare facility.
• Previous clerical experience.
• Previous experience working with Microsoft Excel.
• Previous office work experience.

Legal Requirements:

• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
    
    

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers or additional information.
  
  

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
  
  

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).
  
  

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.