Clerical Assistant 2

As a Clerical Assistant 2 with the PA Department of Transportation, you will be part of a workplace that depends on your strong organizational skills. You will help keep important tasks moving and support staff across the maintenance unit. This role gives you the chance to learn new processes and build confidence in your abilities. Step into a position where your efforts truly matter.

This position supports the daily operations of the Maintenance Unit by handling clerical tasks and assisting staff with a variety of needs.

As a Clerical Assistant 2, you will perform the following duties:

• Office Coordination: Manage scheduling, organize events, and assist with meetings and trainings
• Communication Support: Answer and direct calls, provide customer service, and route mail and correspondence
• Record Management: Maintain electronic files, track updates in systems, and send weekly reports
• Fuel and Fleet Tracking: Monitor fuel usage, balance invoices, update reservation systems, and maintain vehicle records
• Safety and Compliance: Assists District Safety Specialist with the completion of accident reports and enter accident info into the ESS & ATS systems

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00 am to 4:00 pm, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Oil City, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• One year or more prior employment in the clerical field.
• One year or more experience using Microsoft Office products.
• One year or more experience in office work, such as scheduling and coordinating events, meetings, and/or trainings.
• Two years or more customer service background (answering incoming telephone calls, re-routing class as a switchboard operator, or speaking with customers and/or employees that come into the office).
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.