Manager, Operations Administration

Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference in a safe, inclusive, and supportive environment.

Summary:

Directs, develops and implements division-level initiatives, strategies and policies in support of the Chief Operating Officer and Deputy Chief Operating Officers. Manages Operations Division reporting requirements, contract management requirements, and public presentations and materials. Develops and implements automated administrative systems and procedures related to master planning, operational and business strategies, organizational structure and contract management in support of the Chief Operating Officer.

Posting Period: 6/23/2026 to 7/7/2026
Location: Chelsea, MA
Salary: $114,782.91 - $168,814.75 Annually $2,207.36 - $3,246.44 Weekly
Work Schedule: Monday - Friday 8:00am - 4:30pm

Key Responsibilities

• Directs the development, coordination and implementation of all Operations Division's procurement policies, strategies and initiatives.
• Develops and implements automated database systems for all Operations Division internal tracking requirements related to planning, contract management, operations and business strategies.
• Maintains and revises policies, procedures and electronic tracking for the administration and management of contracts.
• Coordinates all monthly Board of Directors agenda items, materials and presentations.
• Prepares edits and manages the staff summary process for the Operations Division. Ensures the appropriate development, editing and tracking of all staff summaries.
• Directs development, coordination and implementation of all administrative policies and procedures associated with the Chief Operating Officer's office.
• Approves all critical need purchase order requests on behalf of the Chief Operating Officer.
• Reviews, edits and makes recommendations on all sole source and / or proprietary procurement initiatives.
• Reviews contract provisions, consults with appropriate MWRA staff and ensures compliance in legal, financial and affirmative action areas.
• Manages the Operations Division's responses to all Internal Audit Unit's compliance audits, to include sensitive matters requiring confidentiality.
• Assists in implementation of improvements in the Capital Delivery Program.
• Oversees the Operations Division's utilization of the MWRA's Purchasing Card Program.
• Represents the Chief Operating Officer on various matters as assigned.
• Performs related duties as required.

Required Qualifications

• A Bachelor's degree in public administration, business administration or a related field; and
• Knowledge of administrative management, procurement policies and procedures, and financial analysis as acquired through at least seven (7) years of related experience; or
• Any equivalent combination of education or experience.
• A Massachusetts Class D Driver's license (or equivalent) is preferred for travel between MWRA locations.
• Position may be eligible to telework up to 50% after an initial waiting period

Knowledge and Abilities

• Demonstrated effectiveness at facilitating major projects that involve coordinating with people across all levels of an organization.
• Understanding and application of data management systems.
• Excellent analytical, facilitation, oral and written communication skills.
• Ability to maintain confidentiality and exercise discretion in sensitive matters.
• Strong computer skills and proficiency in Microsoft Office Suite including virtual meeting platforms.

Tools and Equipment Used

Office machines as normally associated with a professional office environment, including the use of telephones, personal computers, word processing and other software, email, videoconference applications, copiers, scanners and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk or hear.
The employees is regularly required to use hands to finger, handle, feel or operate objects, including office equipment, or controls and reach with hands and arms. The employee frequently is required to stand and walk.
There are no requirements that weight be lifted or force be exerted in the performance of this job.
Specific vision abilities required by this job include close vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee regularly works in an office environment.
The noise level in the work environment is usually a moderately quiet office setting.

Supervision Received and Exercised

Works under the general supervision of the Chief Operating Officer. May receive assignments from Deputy Chief Operating Officers.
May exercise direct supervision of assigned staff or functional supervision of other staff on projects.

Other Position Information
PCR: 5210007
Division: Operation
Department: Operations Administration
Union/Grade: United Steelworkers Local 9360 (Unit 6)/Grade 13

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.