New

Customer Service Representative - GCHSWF Peds Ophthalmology - Fort Myers Beach

Lee Health
$20.00 - $23.50 / hr
medical insurance, dental insurance, vision insurance, paid time off, paid holidays, tuition reimbursement, retirement plan
United States, Florida, Fort Myers Beach
11390 Summerlin Square Drive (Show on map)
Jun 23, 2026
Location:Summerlin Peds Ophthalmology -11390 Summerlin Square Drive Fort Myers Beach FL 33931 Department: GCHSWF Peds Ophthalmology - FM Work Type: Full Time Shift: Shift 1/7:15:00AM to 5:00:00PM Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour Summary Customer Service Representative Pediatric Ophthalmology Summerlin Pediatric Ophthalmology \| Fort Myers Beach, FL Location: 11390 Summerlin Square Drive, Fort Myers Beach, FL 33931 Schedule: Full-Time \| Monday Friday 5, 8-Hour Shifts Per Week Shifts may vary between 7:15 AM 5:00 PM No Weekends No Major Holidays Work just minutes from the beautiful beaches of Southwest Florida! PAY TRANSPARENCY PLEASE READ FIRST All external candidates hired into this Customer Service Representative position will start at $20.00 per hour. At Lee Health, we proudly offer compensation that is above market rate for many entry-level healthcare customer service positions. While prior experience is valued, external hires are brought in at a standardized rate to ensure fairness and consistency across our organization. This is an excellent opportunity to begin or continue a healthcare career with one of Southwest Florida's largest and most respected healthcare systems. Why Join Pediatric Ophthalmology at Lee Health? Imagine spending your workday helping children and families while working near some of Florida's most beautiful beaches. Our Pediatric Ophthalmology team is dedicated to providing exceptional care to young patients, and we're looking for customer-focused professionals who enjoy making a positive impact every day. At Lee Health, you're not just accepting a jobyoure joining an organization that invests heavily in its team members, their families, and their futures. THE BENEFITS ARE A BIG DEAL Many organizations talk about benefits. At Lee Health, we provide a comprehensive package designed to support your health, financial well-being, work-life balance, and professional growth. Health & Wellness Medical Insurance Vision Insurance Dental Insurance Prescription Coverage Employee Assistance Program (EAP) Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Financial Security Retirement Plan with Up to 5% Employer Match Long-Term Financial Planning Resources Competitive Pay Career Growth Opportunities Across Lee Health's 130+ Locations Time Away From Work Generous Paid Time Off Paid Holidays Work-Life Balance with a Monday-Friday Schedule No Weekends Invest in Your Future Tuition Reimbursement Programs Professional Development Opportunities Internal Career Advancement Paths Opportunities to grow within one of Florida's leading healthcare systems Location Perks Fort Myers Beach area location Minutes from beaches, restaurants, shopping, and entertainment Convenient access from Fort Myers, Cape Coral, Estero, and Bonita Springs Enjoy Southwest Florida's year-round sunshine before and after work Why Lee Health? Lee Health continues to grow because of the incredible people who choose to build their careers here. We believe in supporting our team members with competitive compensation, exceptional benefits, opportunities for advancement, and a culture centered on caring. If you're looking for a stable career, outstanding benefits, and the opportunity to make a difference every day, we'd love to connect with you. Apply today and join the Lee Health family! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements Education: High School Diploma or GED Required. Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred. Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire. License: N/A Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful. US:FL:Fort Myers Beach