Job Title: Desktop Support
Location: San Antonio, TX
Employment Type: Temp (24 Months)
Industry: Energy and Gas
Compensation: $22.13/Hour
Schedule: 40 Hours/Week
About the Opportunity:
- Provides tier 1 (intermediate level) maintenance and support for the client's desktop computers and laptop computers.
- Level of support includes but may not be limited to identifying and initiating resolution to customer problems, software and hardware installation, and configuration.
Why You'll Love Working Here:
- Supportive, team-driven culture that values collaboration, transparency, and accountability.
- Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
- People-first environment that encourages employees to bring their authentic selves to work.
- Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.
Why This Opportunity is Exciting:
This role offers the chance to join a company that prioritises both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
APPLY TODAY
What You'll Do:
- Unpacking and configuring new hardware
- Provide end-user training on basic use and functionality of supported devices and software.
- Documentation and training of troubleshooting guides and installation procedures.
- Provide equipment relocations for the client's desktop computers, laptop computers, and computer peripherals
- Research, identify, and develop alternative solutions when new problems are encountered.
- Fully document all interactions in the ticketing system.
- Maintain technical skills through independent research.
What You'll Bring:
- Associate Degree in Computer Maintenance Technology or Computer Help Desk Specialist or Computer Network Administration
- 2+ years of experience in an IT Technical environment.
- 2+ years of experience with installation, configuration, support, troubleshooting, and maintenance of personal computers and hardware
- 2+ years of experience with installation, configuration, support, troubleshooting, and maintenance of Microsoft Office products, like Word, PowerPoint, Excel, Visio, and Project.
What Sets You Apart:
- Experience in supporting utility construction & maintenance
- Familiar with LCD projectors and TV/Monitor.
- Basic knowledge of PC networking concepts and terminology, with familiarity with Windows Active Directory.
- Basic knowledge of setup, support, and maintenance of printers and plotters.
- Ability to develop and maintain working relationships with customers and support teams.
- Strong analytical and problem-solving abilities.
- Well-developed written and verbal communication skills for interaction with all levels of personnel.
- Ability to meet goals and objectives.
- Effective interpersonal and customer service skills
- Ability to make recommendations and independent decisions.
- Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail, and scheduling.
- Comfortable with change and able to adapt to the changing needs of the client, changes in standard technologies, or changes in business processes or procedures to support corporate goals or initiatives.
- Ability to work rotating work schedules to ensure adequate support is provided for customer requests.
- Ability to distinguish colors to identify electronics components and wiring.
Additional Information:
- Upon offer of employment, the individual will be subject to a background check.
After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences.
AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while
AI agent simply helps move you forward faster. The best part?
They are available 24/7, so you can connect whenever it's convenient for you.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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Aleron
Jun 23, 2026