Broker Network Specialist (Virtual, US)

Role Overview

Contribute to the development, optimization, and performance of a high-quality Preferred Broker Network (PBN) through data-driven analysis and effective communication. Support Sirva's financial objectives by collaborating cross-functionally with key relocation teams-including Global Account Management, Operations, Accounting, Group Moves, Global Advisory, Real Estate Services, and Client Implementation-to drive PBN utilization, enhance service delivery, and ensure exceptional client and customer satisfaction

What You'll Be Doing

Broker Management

• Perform end-to-end supplier management including, but not limited to researching, sourcing, selection, onboarding, ongoing analysis, continued training, performance management.
• Maintain a friendly and professional relationship with PBN while promoting company initiatives and values.
• Serve as a point of contact for broker related questions, escalations and resolutions.
• Support the annual billing and collection efforts of PBN Membership fee invoices.
• Work with team members to manage and maintain a team mailbox.
• Contribute to the excellence of the team and department by providing input on business processes and helping to build efficiencies and process improvements.
• Participates in any additional tasks required of the position.

Client & Customer Support

• Partner with internal stakeholders on Special Projects and Client specific requirements

• Provide support for client presentations, client reviews and new client implementations as needed
• Assist with information gathering for RFPs, RFIs, and re-bids for existing client business
• Assist with internal training to various Sirva teams on PBN value and revenue contribution to Sirva.

What You Bring to Sirva

• High School Diploma/GED, bachelor's degree preferred or equivalent work experience
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office environment
• Familiarity with US and Canada real estate transactions desirable
• Ability to work with multiple teams within the organization and external suppliers
• Proactive and well organized
• Good problem-solving skills
• Strong verbal and written communication skills
• Relocation industry background/knowledge a plus
• Team player with the ability to work independently and prioritize tasks associated with day-to-day activities
• Foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Broker Network Specialist
• Salary Range: $48,000-$51,000 USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.

• Vacancy Status: This posting reflects an existing vacancy within our organization.

#LI-Remote

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.