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Benefits Manager

Trilogy Health Services
life insurance, tuition reimbursement, 401(k)
United States, Kentucky, Louisville
303 North Hurstbourne Parkway (Show on map)
Aug 07, 2026

JOIN TEAM TRILOGY

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.


POSITION OVERVIEW

The Benefits Manager supports the benefits administration, Benefit Resource Center, communications and project oversight of all employee benefit plans. Leads by example providing excellence in customer service to the employees and leaders of the organization.

  • Trains Benefit Team members, Benefit Resource Center members, vendors and new carriers.
  • Advises employees on benefit related-issues, such as medical, dental, vision, life and AD&D, flexible spending accounts, disability plans, retirement, EAP, COBRA, time away from work programs and other benefit offerings.
  • Resolves employee benefit, enrollment, and eligibility issues; responds to concerns within benefit plan guidelines.
  • Manages vendor and carrier relationships, including performance, reporting, invoicing, billing and issue resolution.
  • Collaborates with the AVP-Benefits on continuous process improvement and establishing standard operating procedures for the department.
  • Develops and manages employee communications, training, onboarding, presentations, and educational initiatives related to benefit programs.
  • Maintains data integrity, creates reports and analyzes data; works with HRIS to create or revise department reports in order to perform day-to-day administration of benefits.
  • Prepares and develops benefits information, statistical reports, audits and census data for insurance carriers and management.
  • Collaborates with Employee Services, HRIS, Recruitment and Payroll to implement and improve processes and resolve benefit processing issues in UKG.
  • Ensures weekly eligibility interface files are sent to appropriate carriers with changes, new enrollments, separations, etc. and partners with HRIS on updates and issue resolution.
  • Corresponds with and tracks individuals' insurance premium payments during unpaid LOA (i.e. FMLA, ADA, Workers' Compensation, Personal and Military).
  • Conducts testing and implementation activities for UKG/PlanSource Benefit Administration Module upgrades, system enhancements, etc.
  • Develops and manages the annual open enrollment process including project planning, communications, vendor coordination, rate confirmation, coverage changes, and enrollment administration.
  • Manage 401(k) plan, audit and 5500 filing.
  • Ensures regulatory and administrative compliance with federal and state regulations, including but not limited to, ERISA, FMLA, ADA, HIPAA, GINA, COBRA, USERRA and ACA.
  • Other duties as assigned.
  • Travel: Yes: Minimally, as required (Typically less than 10%)

Qualifications:

  • Bachelor Degree
  • 3-5 years of experience

Licenses and Certifications

  • Certified CBP, CEBS, SHRM or HRCI preferred

LOCATION

US-KY-Louisville

Trilogy Health Services

303 N. Hurstbourne Parkway

Louisville

KY
BENEFITS

  • Competitive salaries and weekly pay
  • 401(k) Company Match
  • Mental Health Support Program
  • Student Loan Repayment and Tuition Reimbursement
  • Health, vision, dental & life insurance kick in on the first of the month after your start date
  • First time homebuyers' program
  • HSA/FSA
  • And so much more!

LIFE AT TRILOGY

Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

Six months of training, orientation and fun!

We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.


ABOUT TRILOGY HEALTH SERVICES

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.

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