Community Outreach Specialist

Job Title: Community Outreach Specialist

Location: Jersey City Medical Center

Department Name: EIP Grant-GL0456

Req #: 0000261453

Status: Hourly

Shift: Day

Pay Range: $18.41 - $18.41 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

At RWJBarnabas Health, Community Health Workers play a vital role in improving health outcomes by connecting individuals living with or affected by HIV to the care, resources, and support they need to achieve long-term wellness. This role offers the opportunity to partner with patients, healthcare providers, and community organizations to strengthen engagement in care, reduce barriers to treatment, and promote healthy behaviors. As a Community Health Worker, you will provide outreach, care coordination, patient education, appointment support, and advocacy while fostering trusting relationships that encourage treatment adherence and continuity of care. Joining RWJBarnabas Health means becoming part of an organization committed to compassionate care, health equity, collaboration, and improving the lives of the communities we serve.

• Reviewing daily patient census reports to identify current patients, newly diagnosed individuals living with HIV, and patients who have fallen out of care, prioritizing outreach and engagement efforts
• Conducting outreach activities to reconnect patients who have been lost to care after traditional clinical outreach methods have been unsuccessful
• Accompanying patients to medical, behavioral health, substance use treatment, and other supportive service appointments to encourage engagement and continuity of care
• Providing education about HIV, treatment adherence, medication compliance, risk reduction strategies, and safer sexual health practices using patient-centered communication techniques
• Assisting patients with scheduling medical appointments, coordinating transportation, and facilitating referrals to community resources and supportive services
• Offering emotional support, encouragement, and connections to peer and community support networks that promote overall well-being and reduce social isolation
• Collaborating with the Long-Term Care (LTC) team and other interdisciplinary healthcare professionals to discuss patient needs, hospital visits, care plans, and outreach priorities
• Maintaining timely and accurate documentation, monitoring emails and voicemail communications, and responding promptly to patient and team inquiries
• Building strong relationships with patients, healthcare providers, community agencies, and partner organizations to improve access to services and remove barriers to care
• Participating in regular supervision meetings, team discussions, and professional development activities to review accomplishments, address challenges, and support continuous improvement
• Promoting a positive, respectful, and collaborative work environment while maintaining professionalism in all interactions with patients, colleagues, and community partners

• You are passionate about improving the health and well-being of individuals living with HIV through education, advocacy, and compassionate support
• You enjoy building trusting relationships with patients and helping them navigate healthcare and community resources
• You are comfortable working independently while collaborating closely with interdisciplinary healthcare teams
• You have strong communication, organization, and relationship-building skills that help patients overcome barriers to care
• You are committed to promoting treatment adherence, health equity, and culturally sensitive patient-centered care
• You thrive in community-based and healthcare settings where outreach, care coordination, and problem-solving are essential
• You value teamwork, accountability, and maintaining accurate documentation while managing multiple priorities
• You remain compassionate, dependable, and solution-oriented when supporting patients through complex healthcare and social challenges

You are passionate about improving access to care and supporting individuals living with HIV through education, outreach, and care coordination. You have earned a High School Diploma or equivalent and possess a valid New Jersey driver's license with the appropriate endorsements required to operate Jersey City Medical Center vehicles, maintaining a driving record that meets organizational requirements. Experience and knowledge of HIV care, treatment, and community resources are preferred. You bring strong interpersonal, communication, organizational, and documentation skills, along with the ability to collaborate effectively with interdisciplinary teams, community organizations, and patients to promote engagement in care, treatment adherence, and improved health outcomes.