Security Officer Dispatch Communications Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Communications Specialist in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer in a commercial real estate location, you will coordinate security-related communications, monitor incoming information, document activity, and support timely responses to incidents. You will help maintain a professional presence, provide exceptional customer service, and communicate clearly with site personnel and visitors. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve our communities.

Position Type: Full Time

Pay Rate: $16.26 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, visitors, and property personnel by carrying out site-specific procedures, access-control protocols, and appropriate emergency response activities.
• Receive, prioritize, and dispatch security-related calls, service requests, and incident information to assigned personnel and appropriate property contacts.
• Monitor security-related communications, alarms, cameras, and building systems as assigned, escalating unusual activity or critical situations according to site procedures.
• Maintain accurate dispatch logs, incident records, shift activity reports, and communication documentation.
• Respond to incidents and critical situations in a calm, problem-solving manner and support regular and random patrol activity throughout the commercial property and perimeter.

Minimum Requirements:

• Provide proof of a high school diploma or GED.
• Be at least 21 years of age.
• Comfort using a computer or tablet is preferred.
• A state, county, or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.