* Lead the propane safety program and ensure compliance with DOT, FMCSA, OSHA, NFPA 54, NFPA 58, and all applicable federal, state, and local regulations. * Oversee propane training, CETP certification requirements, operational audits, incident investigations, corrective actions, and emergency response readiness. * Establish and maintain operational standards, procedures, and best practices across all propane locations. * Partner with Regional General Managers and Site Managers to drive a culture of safety, accountability, and regulatory compliance. * Direct propane delivery, service, installation, maintenance, and customer activation processes to ensure safe and reliable execution. * Improve routing efficiency, workforce productivity, fleet utilization, and overall operational effectiveness. * Ensure operational readiness during peak seasonal demand periods through planning, forecasting, and resource coordination. * Monitor operational KPIs and implement continuous improvement initiatives that improve customer service and execution. * Oversee propane inventory management, supply continuity, storage facilities, bulk plants, fleet assets, tanks, cylinders, and associated infrastructure. * Optimize asset deployment and utilization to improve productivity, customer density, and return on assets. * Ensure preventive maintenance programs are executed on all propane assets and infrastructure. * Support capital planning, infrastructure investments, and long-range operational planning activities. * Partner with the Regional Sales Manager to support customer acquisition, market growth, onboarding, and retention initiatives. * Manage operational expenses, labor utilization, fleet costs, maintenance spending, and cost-to-serve improvement efforts. * Participate in annual planning, forecasting, and performance reviews while providing operational recommendations to senior leadership. * Collaborate with Regional General Managers, Site Managers, Finance, Supply Chain, and Customer Service teams to support profitable growth and operational excellence. |