Director of Product Management

The Director of Product Management sets product strategy and vision for their area, drives continuous discovery, and ensures the delivery team is focused on the highest-value work aligned to customer needs, company strategy, and long-term product direction.

This role serves as the connective point between customers, Product Development, Sales, Customer Success, Marketing, and leadership - and is a key voice in shaping how Deque's product organization operates and grows. The ideal candidate combines strong customer empathy, strategic thinking, commercial awareness, and execution discipline in a fast-paced B2B SaaS environment, and is energized by helping other PMs grow.

This is an individual-contributor role today, with a clear path to building and leading a product management team as Deque's product org scales.

• Own product strategy and vision for the assigned area, ensuring it aligns with company strategy and the competitive landscape.
• Continuously engage with customers, users, Sales, Support, and Customer Success to be the embodiment of the product's target market for the rest of the development team.
• Own and prioritize the product roadmap, ensuring teams focus on the highest-impact work aligned with the product vision and company strategy.
• Define and communicate product requirements, priorities, business outcomes, and release objectives.
• Act as the voice of the customer and target market for Product Development and cross-functional teams.
• Work closely with Engineering Managers to ensure teams iterate quickly to make the product more competitive and valuable.
• Partner closely with Product Development throughout discovery, validation, delivery, and iteration cycles.
• Coach and mentor other Product Managers, sharing frameworks and best practices that raise the bar across the product team.
• Collaborate with Product Marketing, Sales, and Customer Success to support positioning, enablement, launches, and strategic customer engagements.
• Monitor customer feedback, market trends, competitive positioning, and product performance to inform prioritization and strategy.
• Communicate product strategy, roadmap updates, and priorities effectively to both technical and non-technical audiences, including company leadership.
• Contribute to shaping product management practices, standards, and processes as the team grows.

• 7+ years of product management experience with demonstrated leadership experience and strategic business impact, including experience working for a B2B software company with ~$50mm in revenue.
• Demonstrated ownership of product strategy and roadmap prioritization across multiple quarterly planning cycles.
• Experience mentoring, coaching, or informally guiding other Product Managers (formal people management not required).
• Experience working for an early-stage B2B software tech startup and at a fully remote company.
• Experience partnering with direct sales organizations, including Account Executives and Solutions Engineers.
• Experience working for a company with multiple products as part of an integrated platform.
• Experience supporting Fortune 500 and mid-market companies.
• Worked closely with Product Development team members as primary users/stakeholders.
• Experience balancing customer demands, competitive pressures, and the need to progress toward product vision.
• Experience articulating the value proposition and ROI of the product to both internal and external audiences.
• Experience identifying, analyzing, and tracking main competitive products and market positioning.
• Strong history of direct customer engagement, including discovery conversations, product feedback sessions, and strategic account interactions.

• Continuous discovery
• Customer empathy and advocacy
• Engaging users, customers, and non-customers in early-stage product development
• Setting and communicating product strategy
• Coaching and developing PM talent
• Using AI tools for Product Management work
• Using AI coding tools to create working prototypes
• Articulate speaker (impromptu and prepared), persuasive writer, and motivating presenter