Pharmacy Technician 2

Imagine playing a vital role in ensuring patients receive life-saving medications precisely when they need them most. In this dynamic position, your meticulous attention to detail and dedication to patient advocacy will directly streamline critical healthcare operations, making a tangible, positive difference in countless lives every single day.

About Our Partner

Our partner is a prominent leader at the forefront of healthcare services, deeply committed to providing accessible and essential health solutions across communities. Powered by a mission to significantly improve health outcomes through efficient and reliable medication distribution, they champion precision, patient-centricity, and continuous advancement. Aquent is proud to collaborate with this industry leader to secure dedicated talent ready to propel this vital mission forward.

The Opportunity

Step into a pivotal role within the medication fulfillment process, where your commitment to accuracy will directly support the smooth distribution of prescriptions. This fast-paced, engaging position places you at the heart of operations, ensuring timely and correct medication delivery that profoundly impacts patient health and satisfaction. Collaborating closely with healthcare professionals, you will leverage your problem-solving expertise to resolve critical issues, optimize medication access, and elevate the overall patient experience.

What You'll Do

• Process prescription exceptions, including proficiently resolving claim rejections and conducting necessary outreach to members and physicians.
• Accurately input member demographics and prescription details into the data processing system, ensuring data integrity.
• Investigate and resolve rejected insurance billing issues and escalated member concerns using strong problem-solving capabilities.
• Escalate complex prescription inquiries to a Pharmacist for expert interpretation or guidance on processing procedures.
• Provide exceptional communication and support during both inbound and outbound patient or physician calls.
• Contribute to various other duties as assigned, playing a key role in enhancing the overall efficiency of pharmacy fulfillment operations.

What You'll Bring

Must-Have Qualifications:

• A High School diploma or equivalent.
• 2-4 years of hands-on experience in a pharmacy technician role.
• Current and valid Pharmacy Technician's License, Registration, and Certification as required by the relevant state of operation.
• Proficiency in basic computer skills, enabling efficient use of essential systems and software.
• Authorized to work in the United States on a W-2 basis without requiring sponsorship of any kind.
• Ability to commit to one of the following operational schedules:
  
  
  
  • Sunday, Wednesday, Thursday, Friday: 3:30 PM - 1:30 AM
  • Friday, Saturday, Sunday, Monday: 5:00 AM - 3:00 PM