New

Client Service Representative

Aleron
United States, Massachusetts, Boston
Nov 05, 2026
Description Job Title: Client Service Representative Location: Boston, MA (Hybrid) Employment Type: Contract (6 months) Industry: Investment Banking Compensation: $24.00 / hr Schedule: 40 hrs/Week. About the Opportunity: We're seeking a detail-oriented and customer-focused Client Service Representative to join a dynamic team in an entry-level capacity. In this role, you'll support day-to-day client custody operations, respond to client inquiries, and help ensure a high standard of service delivery. Why You'll Love Working Here: Supportive, team-driven culture that values collaboration, transparency, and accountability. Opportunity to grow your career with a global workforce solutions leader serving multiple industries. People-first environment that encourages employees to bring their authentic selves to work. Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates. Why This Opportunity is Exciting: This role offers the opportunity to join a company that prioritizes both people and performance-where your contributions directly impact client success while providing you with room to grow and develop professionally. About Acara Solutions Acara is a premier recruiting and workforce solutions provider- we help companies compete for talent. With experience across industries worldwide, we partner with clients, listen to their needs, and design talent solutions that deliver the business outcomes they want. We draw on decades of experience to provide contingent staffing, direct placement, executive search, and workforce services worldwide. Sound like a good fit? APPLY TODAY What You'll Do: Respond to client inquiries related to custody operations, ensuring timely and effective resolution of requests. Collaborate with internal departments to prioritize client needs, coordinate deliverables, and maintain strong service standards. Utilize internal technology platforms and automation tools to manage client requests and introduce clients to new digital solutions. Monitor client service performance, maintain relevant metrics, and complete monthly reporting requirements. Support senior team members with client conversions, reporting, data analysis, audits, and team-based projects. Job Requirements What You'll Bring: Bachelor's Degree (BA/BS). 2+ years of experience in service metrics and operational activities. Additional Information: Upon offer of employment, the individual will be subject to a background check. After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit. The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy \| Acara Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply