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Administrator for Student Success, TIP Scholars

Ferris State University

United States, Michigan, Big Rapids

1201 South State Street (Show on map)

Nov 06, 2026

Position Title:	Administrator for Student Success, TIP Scholars
Location:	Big Rapids (Main Campus)
Department:	43750 - TIP Scholars Program
Advertised Salary:	$54,194 See job summary for details on salary placement. Salary commensurate with education, experience, and other requirements.
Benefits:	Comprehensive benefits package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position. Admin / Admin Temp Benefit Plans
FLSA:	Exempt
Temporary/Continuing:	Continuing
Part-Time/Full-Time:	Full-Time
Union Group:	N/A
Term of Position:	12 Month
At Will/Just Cause:	Just Cause
Summary of Position:	The Administrator for Student Success, TIP Scholars, provides academic support, coaching, and proactive intervention to promote student persistence and retention, focusing on students in the Tuition Incentive Program (TIP). The Administrator designs and facilitates student success workshops, coordinates referrals and connections to campus resources, monitors student progress and success alerts, and analyzes data and reports to inform program effectiveness. The position collaborates with campus partners and the state TIP funding agency to strengthen coordinated student support, support program implementation, and ensure compliance with university policies and applicable regulations. The anticipated start date is January 2027. However, this is an estimated date and can be revised if needed. Offers are determined based on a review of the candidate's qualifications, including education, training, and experience, as well as internal pay equity considerations. Placement within the range will generally be based on the following factors: Entry-Range: Candidates who meet the minimum qualifications and core requirements of the position. Mid-Range: Candidates with three or more years of directly related professional experience who demonstrate proficiency in the key responsibilities of the role. Final compensation will be determined based on the candidate's overall qualifications, experience, and alignment with the University's compensation philosophy in consultation with Human Resources. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future. The university will not assist with any F1 EAD's, OPT, H1B, etc.
Position Type:	Staff
Required Education:	Bachelor's Degree.
Required Work Experience:	Minimum one year experience in post-secondary setting working directly with students.
Required Licenses and Certifications:
Physical Demands:	Reaching Repetitive movement Sitting Standing Twisting Lifting Moving Office Environment Bending Carrying
Additional Education/Experiences to be Considered:	Master's degree preferred. Two plus years experience in a post-secondary setting working directly with students preferred.
Essential Duties/Responsibilities:	Reports directly to the Director of Student Academic Affairs, University College. The Administrator serves as a primary point of contact for students, with an intentional focus on supporting students receiving financial aid through the Tuition Incentive Program (TIP Scholars). Design and facilitate workshops for TIP Scholars. Provide academic support, coaching, guidance, and referrals to campus resources. Conduct research, reporting, and data analysis on TIP scholars. Develop and maintain relationships with the state TIP funding agency. Help students navigate university processes and connect with appropriate campus resources. Initiate referrals to the financial aid office. Triage academic referrals and student success alerts through the Navigate360 student success management platform. Maintain accurate records of student interactions and referrals. Conduct proactive outreach and provide timely, individualized interventions to support persistence and retention. Assist with implementing ReFOCUS and other student success initiatives designed to support students experiencing academic challenges. Collaborate across University College Student Success Initiatives programs and services to strengthen coordinated academic and transitional support. Assist with institutional and grant reporting requirements. Carries out responsibilities in accordance with university policies and applicable laws. Responsible for maintaining confidentiality of information pursuant to university policies and/or state or federal laws. Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically. Support, promote, and develop university student enrollment and retention initiatives. Any other duties assigned within the position classification area.
Marginal Duties/Responsibilities:
Skills and Abilities:	Detail-oriented, organized, and able to multitask. Strong verbal and written communication skills. Strong, demonstrated ability to collect, analyze, and interpret data. Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences. Experience facilitating workshops, presentations, or group learning activities preferred. Experience with student information systems preferred. Experience with student or customer relationship management software preferred.
Required Documents:	Cover Letter Resume Unofficial Transcript 1
Optional Documents:
Special Instructions to Applicants:	Unofficial Transcript 1 (REQUIRED): Applicants must attach an unofficial transcript of bachelor's or master's degree. Transcript must include institution name, applicant name, date degree attained, degree awarded. The individual hired will be required to submit an official transcript.
Initial Application Review Date:	11/23/2026
Open Until Position is Filled?:	Yes
Posting Close Date:
EEO Statement:	Ferris State University, an Equal Opportunity employer, is committed to cultivating an environment of belonging that values, respects, supports, and celebrates individual similarities and differences within its community, allowing students, faculty, and staff to thrive authentically. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. For more information on the University's Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.
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