Manager End-to-End Operations

Description

The Manager End-to-End Operations oversees and optimizes the complete operational lifecycle and flow of raw materials to the paper and packaging business, from planning to procurement of fibres to production scheduling, logistics, customer delivery, and post-sales support. This role ensures seamless coordination and communication across departments, drives operational excellence, improves efficiency, and supports exceptional customer satisfaction while achieving safety, quality, cost, and delivery objectives.

The Manager, End-to-End Operations serves as a key partner across Sales, Procurement, Manufacturing, Logistics, and Customer Service to ensure customer demand is met while maximizing operational performance.

This position reports to the Director End-to-End (E2E) Planning and is based at our Liberty Paper location in Becker, Minnesota.

DUTIES AND RESPONSIBILITIES

• Manage end-to-end operational processes to ensure effective execution of business requirements.
• Works closely with the E2E Director to develop, align, and ultimately implement operational strategies to meet organizational goals.
• Lead the execution of paper customer orders from receipt through production, transportation, and delivery to ensure service commitments are achieved.
• Maintain strategic fiber supplier and business partner relationships to support a reliable supply of recycled fiber and other raw materials, while identifying supply risks, evaluating alternatives, and ensuring operational continuity, production requirements, and customer demand are met.
• Partner closely and communicate professionally with Paper Sales, Fibres Procurement, Manufacturing, and Customer Service teams to align customer demand, production capacity, inventory levels, and raw material availability.
• Oversee paper production planning and scheduling, inventory management, logistics, and customer orders, including:
  • Executing paper customer purchase orders for internal and external customers.
  • Planning and scheduling production runs.
  • Optimize logistics by increasing consistency and cost-effectiveness.
  • Manage roll stock inventory management at the paper mill and corrugated facilities while identifying grade and sizes that present inventory risks and opportunities.
• Oversee Fibres procurement planning, scheduling, inventory management and logistics:
  • Coordinate and support the procurement of raw materials, including OCC (Old Corrugated Containers), DLK (Double-Lined Kraft) and MP (Mixed Paper) to quantity requirements efficiently and economically.
  • Monitor inventory to meet space requirements and quality standards.
  • Develop and execute strategies to keep raw material pipeline and paper production in balance.
  • Optimize logistics by increasing consistency and cost-effectiveness.
  • Support the E2E Director in meeting landed cost expectations.
• Monitor and drive key performance indicators (KPIs), including on-time delivery, inventory performance, forecast accuracy, customer service, and operational efficiency.
• Prepare operational reports, dashboards, and performance updates for leadership.
• Identify and lead E2E continuous improvements using operational excellence methodologies, focused on cost, automation, quality, service, safety, and operational efficiency.
• Resolve quality or customer service issues.
• Work closely with E2E director on paper and fiber inventory and demand planning to optimize working capital, inventory turns, service levels, and operational performance.
• Proactively identify operational risks and implement appropriate mitigation strategies.
• Ensure compliance with company policies, regulatory requirements, and safety standards.
• Be accountable and hold the team accountable for identifying bottlenecks, implementing solutions, and maintaining processes that adhere to company standards.
• Work closely with the E2E Director on the allocation and optimization of resources (e.g., people, budget, technology) to achieve operational objectives.
• Respond promptly to changing priorities, market conditions, and operational challenges by adjusting plans and processes as needed.
• Other duties, as assigned

REQUIRED EDUCATION, EXPERIENCE AND SKILLS

• Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, Engineering, or a related field or equivalent experience.
• 5+ years of experience managing end-to-end operations and business processes across areas such as, planning, procurement, manufacturing, logistics, supply chain, or customer service functions.
• Experience with production planning, inventory management, forecasting, and supply chain performance metrics.
• Strong analytical, problem-solving, and decision-making skills.
• Demonstrated leadership and team development capabilities.
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Advanced proficiency in Microsoft Excel and reporting tools.
• Strong communication and stakeholder management skills.
• Ability to thrive in a fast-paced environment while collaborating across multiple departments and external partners.
• Occasional travel to customers, suppliers, or warehouse locations may be required.

PREFERRED EDUCATION, EXPERIENCE AND SKILLS

• Experience in the paper, packaging, corrugated, and manufacturing industries.
• Experience in the recycling industry, including collection, processing, and marketing.
• Experience leading process improvement, digital transformation or automation initiatives.
• Knowledge of business intelligence tools such as Power BI.
• Lean Manufacturing, Six Sigma, APICS, or related certifications.

COMPENSATION & BENEFITS

The starting base salary range for this position is $116,683 - $145,854 per year plus eligibility in annual bonus program. The compensation posted is the anticipated pay for the position at the time of the posting. We may pay above or below posted amount based on several factors, including, but not limited to education and/or certifications, skills, experience, or work location. Some positions may qualify for additional compensation in the form of bonuses or deferred compensation options.

At LDI, we are pleased to provide employees with a comprehensive benefits package including health/dental/vision insurance options; paid time off; 10 paid holidays; 401(k) plus company matching and annual discretionary profit sharing; flexible spending and health savings account options; life and disability insurance; tuition assistance; wellness and mental health resources, and financial advising services. Eligibility in benefit programs is based on hours worked per week.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular sitting, standing, and walking throughout the day to accomplish tasks
• Manual and finger dexterity used regularly with some repetitive finger motions
• Ability to work in front of a computer screen for long periods of time
• Specific vision abilities include close and distance vision; able to identify colors, small letters, and numbers; hand/eye coordination, depth perception and able to adjust focus
• Hearing and speaking
• Other conditions may include frequent reaching, stretching, pushing, pulling, pinching, grasping, and gripping.

ABOUT OUR COMPANY

Comprised of multiple companies with headquarters in New Hope, Minnesota, Liberty Diversified International (LDI) is a privately held company employing more than 1,900 individuals across our manufacturing facilities, production facilities and core business operations in Minnesota, Iowa, Nebraska, Illinois, Mississippi, Texas, Arizona, Virginia, California, and Mexico. With deep roots in the corrugated box manufacturing industry, we operate in the core markets of paper, packaging, workplace products, corrugated plastics and building products.

Since 1918, our values - Caring, Innovation, Trust and Excellence - have guided our day-to-day activities. We believe that when our employees are aligned with these values, we create superior service and solutions for our customers. The LDI family of companies includes Liberty Packaging, Liberty Paper, Liberty Plastics (Custom Solutions and Quarrix Building Products) and Safco.

Liberty Diversified International is an equal opportunity employer and makes all employment decisions without regard to race, color, sex, religion, age, creed, sexual orientation, national origin, marital status, disability, or any other protected class.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.