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Security Specialist II

ServiceSource, Inc.
United States, Missouri, St. Louis
1308 Papin Street (Show on map)
Dec 22, 2024

Make an impact by joining ServiceSource, a champion for people with disabilities.Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary

The Security Specialist II (SSII) is a journeyman level position made up of several components as follows: Workforce Support Center, Visitor Control (VC), Conference Center (CC), Escort, Registry, SCIF Service, and Database Maintenance. Responsible for controlling site access, issue badges and ID cards, parking passes, and ensuring all personnel follow site security, safety protocols and procedures.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

  • Workforce Support Center: Accurately create, issue, collect Intelligence Badges, Common Access Cards, Keys, Hangtags, Visits, Mobility Scooters and Passport Photos using several computer systems like the Security Management System Software, Access Database, PeopleSoft, RAPIDS/DEERS and other systems. Assist customers on a wide range of topics and be prepared to respond to all customer questions. Processes clearances for departing and arriving personnel.

  • Visitor Control: Perform tasks for verifying clearances and authorizing personnel via the C-CURE/SMS computer system, or by contact with the badging office, issue temporary badges, and assist in expediting personnel entering and exiting the facility via access control points.

  • Conference Center: Provide access control to ensure only properly credentialed personnel enter the facility. Generate furniture set-up work requests (WRs) and monitor facility for cleanliness and initiates WRs for non-functioning items.

  • Registry: Receive, wraps, and ships classified (Secret and Top Secret) material using appropriate FEDEX, UPS, Postal Service, and Defense Courier Services. Populate and maintain related database. Create Courier Cards and Couriers classified information within active region.

  • SCIF: Provide access control service, complies with NGA/DOD/Intelligence Community Directives/Regulations, and guidance. Interface with NGA Police and Government Site Security. Often, provides various security reports.

  • Escort: Ensure the uncleared personnel to whom they are assigned are always monitored, have no exposure to classified data, have been briefed on prohibited items, and comply with security regulations. Check security badges to verify security clearances. May be assigned as an attendant at an access entry point to ensure only personnel with the proper clearance enter and exit assigned area.

Additional Responsibilities

  • May be assigned to work at either the St. Louis or Arnold campus. Must be able to operate Security Management System (SMS/C/Cure), Sensitive but Unclassified and Classified Computer Systems.

    • Escort duties may require evening and weekend hours.

    • Adhere to contract mandated dress code. Uniform required for Conference Center, and Visitor Control in St. Louis).

    • Perform pre-access brief to preclude prohibited items from entering a Sensitive Compartmented Information Facility.

    • Perform general administrative tasks such as time sheets, leave requests, etc.

    • Annually complete Certification process on RAPIDS/DEERS to become a Verifying Official.

    • Supports quality control program to ensure organization complies with the contract Performance Work Statement.

    • Annually pass Visitor Control Certification Examination.

  • Provide excellent customer service and answer routine questions.

  • Gather and file various forms and reports at multiple locations each month.

  • Perform other duties as assigned.

Qualifications: Education, Experience, and Certification(s)

  • A high school diploma or state certified equivalent required.

  • 2 years' security or related experience required.

  • Valid driver's license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

  • Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.

Knowledge, Skills, and Abilities

  • Must be able to work with people internally and externally at all levels of an organization.

  • Proficient in Microsoft Office, with the ability to become familiar with corporate specific programs and software.

  • Be punctual-on-time, ready to work scheduled hours.

  • Excellent oral/verbal communication skills.

  • Detail-oriented and able to carry out work with the highest levels of accuracy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk, hear answer phones, keyboarding, open and close wall dividers, arm and disarm alarms, operate combination locks and open and closing of buildings. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 25,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.

To learn more, you may click on the following video link: https://www.youtube.com/watch?v=hLeXVPuKm1Y&t=48s

4 Easy Steps to Apply

Step 1:Apply online to an open position.

If you need reasonable accommodation to complete the application process please contact the Program Outreach Specialist in your region using the list below.

Step 2: Submit completed Introductory Data Sheet and Resume to a local ServiceSource contact

Step 3: Submit Comprehensive Release form to a local ServiceSource contact

Step 4: Submit Documentation of Disability letter to a local ServiceSource contact

Program Outreach Specialists by Location

Aurora/Colorado Springs, Colorado

(719) 510-2328

Co-Jobs@servicesource.org

Fort Worth, Texas

(571) 455-8541

Tx-jobs@servicesource.org

Newport News/Fort Eustis, Virginia

(757) 503-1222

FtEustis-jobs@servicesource.org

Northern Virginia, Washington, DC, Maryland

(703) 970-3697

VAMDDC-Jobs@servicesource.org

Northern Virginia/Quantico/Washington, DC - Food Services

(571) 455-0195

Jobs-VA-FoodService@servicesource.org

St. Louis, Missouri

(314) 202-9199

Stl-jobs@servicesource.org

Boyers, Pennsylvania

(571) 455-8541

Boyers-jobs@servicesource.org

North Carolina/Kentucky

(910) 826-4699 ext. 4699

Jobs-NCKY@servicesource.org

Florida

(727) 538-7370

Jobs-FL@servicesource.org

DE, PA, MD and TX

(302) 765-1259

Jobs-DEPAMDTX@servicesource.org

NOTICE TO APPLICANTS

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions.

Do you need a reasonable accommodation to apply to a career opportunity online? Please click here to view a list of Regional Office locations. Please ask to speak with Human Resources.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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