Assistant Director of Operations

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Strategic Management:

• Assist in the development of plans and programs to carry out local (corporate/regional) strategic initiatives.
• Establish performance expectations and operations policies and standards for local staff to ensure superior customer service and optimum employee performance.

DC Operations Management:

• Understands, influences and directs local operations activities to ensure DC performance within operational scorecard and P&L expense plans.
• Manages a team of 150 mid-level managers, supervisors, trainers, lead material handlers, and material handlers.
• Manages throughput and workflow in a highly automated, state-of-the-art distribution center.
• Establishes and maintains quality, accuracy, and productivity standards.

Technical Operations Management & Government Compliance:

• Ensures DC's compliance with all government and corporate regulations and reporting requirements including OSHA, DEA, CSMP, DOT, FDA, and corporate/regional directives and programs.
• Directs the careful management of all local security and safety programs to protect company assets and welfare of personnel.

Human Resource Management:

• Responsible for consistent application of field HR policies/practices and ensuring employee/management relations support optimal team performance.
• Ensures compliance with all government regulations and statutes in the area of employment, wage & hour, and EEO/AA.
• Responsible for providing leadership and support for on-going training initiatives for management and employees, including development of plans for succession and professional development of local management staff.
• Ensures the use of recruitment activities which result in the selection of qualified, superior candidates.
• Directs staff to provide a work environment that fosters creativity, productivity, collaboration, and accountability.

Customer Service Management:

• Leads local operations team in collaboration efforts with sales teams to obtain profitable business and maintain superior service for existing customers.

Delivery Management:

• Contributes to timely, secure, accurate deliveries of DC products/services to market customer base through the optimum deployment of courier/delivery resources within expense/profit target parameters.

Financial/Credit/DEA Audit Management:

• Responsible for ensuring the DC's financial/ARCOs performance is within or exceeds goals by ensuring accounting, budgeting, inventory, profitability, ARCOS, and auditing practices of local personnel meet the standards established and monitored by DC management.

Minimum Requirements:

Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience.

Critical Skills:

• 7+ years operational and leadership experience overseeing team operations including tactical aspects of distribution operations, warehouse management, labor management, project management, and financial management.
• 5+ years' change management experience creating and implementing continuous improvement to reduce costs, streamline processes, and improve core operating procedures.
• 4+ years' experience managing managers and supervisors in a production, distribution, or manufacturing environment.
• 4+ years' experience developing teams with diverse backgrounds including multi-cultural and multi-generational workforces. Proven emphasis on communication, training, team building, coaching/mentoring, interdepartmental collaboration, leadership, and supervision.
• Ability to be on-call and work various hours to manage across the 24-hour workday within the distribution center.

Additional Skills:

• Understand distribution center pharmaceutical supply chain operations from beginning to end.
• Six Sigma certification.
• Strong written and verbal communication skills.
• 4-year degree preferred.

Education
4-year degree or equivalent experience

Physical Requirements
General Office Demands

Ability to work day or night shift

Ability to travel 10%

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!