Optical Service Rep - Full time - Southfield

Henry Ford Health System
United States, Michigan, Southfield
Jan 07, 2025
GENERAL SUMMARY: Responsible for assisting the doctor with providing thorough comprehensive visual exams, medical exams, office visits, in-office minor medical procedures, and contact lens follow-ups by performing preliminary testing, electronic medical record entries, contact lens classes, support duties, and post exam follow-up. Responsible for being a support to the management team with training the team and following the standardized training programs in a timely manner, creating and maintaining the department team schedule, manage the patient schedule, communicating goals to the team, conducting and participating in department meetings. Acts as a role model in providing excellent patient care by exceeding patient's expectations. EDUCATION & EXPERIENCE: Requires High School Diploma or G.E.D. Requires at least six months experience in the Optometric Tech position. Must have the ability to use basic math skills. Completion of all required training. Retail or Hospitality experience preferred. American Board of Opticianry Certification (ABOC) and or National Contact Lens Examiners Certification (NCLE) preferred. Prior management experience preferred. Must have the ability to stand and walk for long periods of time and occasionally lift and or move up to 50 pounds. Requires the leadership skills and drive to achieve office goals and outcomes. Must be able to motivate and direct a team of professionals. Requires completion of all training courses as directed by Henry Ford OptimEyes, including completing the HFHS Leadership Charge training program. Additional Information Organization: Community Care Services Department: HF Optimeyes Southfield SVC Shift: Rotating Union Code: Not Applicable