Clerk - Call Center/ Clinic Support Services

Norman Regional Primary Care is built for healing with a focus on high quality, comprehensive preventative care. We are looking for outstanding patient friendly people to come be a part of our diverse, patient-centered, and community-focused team. We are a high-paced, high-volume department with engaged leadership offering opportunities for advancement, comprehensive coordinated care, and additional educational opportunities. NRHS is in the process of a transformational expansion project that will prioritize outpatient care with a continued focus on population health across the region. We hope you will consider joining our team of healers!

• Obtains all patient and insurance information and responsible for check in/out patients.
• Performs insurance verification and patient payment collection.
• Supports effective and efficient patient care and clinic flow.
• Manages documents appropriately.
• Possesses critical thinking skills and provides feedback for continuous improvement.
• Successfully receives direction and ensures timely and accurate follow-through of assignments.

Education

• High school diploma or equivalent is required.
• Computer knowledge required.
• Prefer additional education in medical terminology, electronic medical record training, or business classes.

Experience

• One year clerical experience and six months health-care experience are required preferably in a similar role.
• Prefer medical office, insurance, referral and prior authorization, hospital or computer experience.
• Keyboard skills accurate 40 wpm.
• Expertise in customer relations, telephone skills and computer applications is required.

(Above requirements can be met by equivalent combination of education and experience).

Compensation/Benefits

• $13.74-$22.44/hr depending on previous work experience.
• Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.