External Experience Success Enablement Lead - D2R

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

External Experience Success Enablement Lead - Demand to Renew (D2R) Global Transformation Program

Position Overview

If you have a proven track record in change management and you shine in a global and diverse environment, we invite you to apply for this exciting opportunity. Join us in shaping the future of our organization through effective change leadership!

The External Experience Success Enablement Lead will enable Rockwell Automation's Enterprise Transformation to an outcome-based and data-driven organization by employing and delivering Change Management strategies. This includes ensuring changes to business processes, systems and technology, and organizational readiness for the Demand to Renew (D2R) initiative. Demand to Renew paves the way for a single connected experience that enables a seamless end-to-end customer lifecycle that maximizes value, minimizes risk, and optimizes time.

The External Experience Success Enablement Lead's primary responsibility will be executing and enabling our strategies and plans that maximize customer and partner adoption and usage while minimizing risk and resistance within our external ecosystem. You will work closely with the Change Management Leader to develop strategies that drive engagement and adoption and achieve greater proficiency in the changes that impact internal and external users to increase benefits realization, value creation, Return on Investment, and ultimately the achievement of our Enterprise Transformation results and outcomes.

You will also work closely with Market Access and Customer Experience business partners and Demand to Renew Program Teams to ensure the integration of change management activities into project plans. You will report to the Director for Strategic Planning and Operations, Data, Analytics, Insights and Innovation. You will help lead Change Management and Program Operations for the Demand to Renew Transformation initiative.

Key Responsibilities:

As the External Experience Success Enablement Lead, you will

• Support the Demand to Renew Program in developing and managing Enterprise Transformation change management activities and tactics.
• Lead Success Enablement for the External Experience initiative, ensuring Customer and Partner Ecosystem audiences are aligned and equipped to implement new ways of working effectively, maximizing program benefits
• Conduct impact analysis for new ways of working and develop persona profile slides
• Develop a communication plan based on release milestones
• Develop supporting communication materials as outlined in the Communication Plan
• Capture feedback post go-live and recommended next steps for iteration

The Essentials - You Will Have:

• Bachelor's Degree or equivalent years of relevant experience.
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Typically requires a minimum of 5 years management experience.
• Knowledge and experience in managing Change and Communications.
• Strong understanding of regional cultures, business practices, and regulatory environments.
• Ability to collaborate effectively across diverse teams.
• Certifications (PMP, CPTM, CIT)
• A solid understanding of how people go through a change and the change process
• experience with Prosci ADKAR Model

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.